Customer Technical Manager（技術営業）

自動車パワートレイン（電動化）に特化したビジネス展開

神奈川県

The CTM is the interface between sales and technology. Its task is to recognize technical trends at the customers JOEMsat an early stage and to integrate them into the product development process within the 4 product lines and possibly otheraffected BUs or at the customer VT to place products as alternative solutions at an early stage. In the case of inquiries, heor she controls the technical contacts and the technical presentations.

External interfaces are the customer pre-development, series development as well as Purchasing departments at joems.The main internal interfaces are product management of the 4 product lines, BU ET advance development and VT PTI inRegensburg, Nuremberg and Berlin.
The task is complex and varied and requires a very high level of personal commitment, flexibility and product knowledge(in fact: know-how of the entire electrification portfolio from 48V to HV axle drive). High communication skills are required.Internal and external contacts at department head level are to be expected on a regular basis.

The CTM reports to the Head of BU ET Japan and there strategic fields of action are defined. The CTM then has tocompare this with Central Sales and activate the corresponding networks at the customers. Prepare findings and presentthem internally to the relevant stakeholders. The main task is to support the VT ET organization in creating optimaltechnical solutions for customer problems, and identify potetnial corporation on future technology development.

The CTM is intended to deepen the frontloading of acquisitions.

In the event of inquiries, the CTM should provide customer intelligence in the organization through its technical networkand control the offer phase more efficiently and effectively.

○Size / volume
The average project size for the named customers is around EUR 100 - 200 million lifetime. The expected VT revenue willbe around 750 to 1250 million EUR, and consider alll technologies from VT ET product portfolio and beyond. We arecurrently receiving around 2-3 serious inquiries p.a.
The CTM should independently create sample offers for preliminary developments in coordination with the sales manager(around EUR 100k).

○Scope of action
The strategic tasks are determined together with the Head of Customer Group for the respective customers. The designof the implementation is planned by the CTM and coordinated and adjusted in the control loop with the superior. Theimplementation is carried out independently with the supporting areas of sales, central sales, PL product management,BU and VT pre-development.
The CTM is responsible for developing, coordinating and implementing appropriate communication and work models.

○Range of functions / job complexity
The complexity of the task of the CTM is very extensive. International market, customer, technology and productknowledge is required. The breadth of the topics is further increased by the complexity. In addition, there are very broadproduct portfolios in the 4 product lines, starting with 48V DC / DC, 48V starter generators, HV electronics, batterymanagement and battery systems through to axle drives.
He/She needs to have the knowledge of a full system in BEV / FHEV / PHEV including E/E architecture.
The large number of internal and customer locations, different regions and corporate cultures require the highest level ofcommunication skills. A further revaluation of the development activities in not only Japan but also China, Asia, Europeand NAFTA is to be expected internally as well as by the customers or has already been decided.
The function does not yet exist, the CTM must therefore also work out the fields and methods in detail.

○Degree of innovation
For the customers JOEMs, the function of the CTM is not yet available. The CTM has to establish new working andcommunication methods internally and externally.
To a certain extent, the CTM can draw on work experience from other customer groups. A complete takeover is notexpected. Degree of news> 60-70%.

○Communication skills
The ability to communicate is a major challenge for the CTM. He must speak the "right language" in terms of strategy ofthe customer, and its innovation targets. Due to the internal responsibilities, it is necessary to make very good agreementsinternally and to convey the right thing to the customer and not to arouse or promise false expectations internally andexternally.
In this context, a high level of tolerance and resilience is a prerequisite.

○Management responsibility
The CTM has no disciplinary management responsibility. Through his/her job, he/she will informally instruct teams andlead them professionally. This will also be managers. Examples include the management of customer presentations, thefollow-up of joint decisions and ensuring the agreed goals.

年収 700万円 〜 1,000万円

正社員

〇ビジネス英語
〇オートモーティブ業界での経験
〇エンジニアとしての知見（電気・メカいずれか）
〇JOEMとのビジネス経験

中級（ビジネス経験）